Laura Giles, St Agnes, Ground Source

We fitted a ground source heat pump at this renovated cottage in Mount Hawke, Cornwall.

It had the unique challenge of very old buildings with conversions this just meant we had to take great care at design stage to ensure we had the right insulation values.

This client opted for an underfloor design on the renovated floor and radiators upstairs. They had enough space for a horizontal array and a ground test determined how many watts per metre could be extracted. This client dug their own trenches per our consultation which lowered their outgoing cost.

A heat pump was a very good choice for this family home particularly because it has helped eradicate their damp issues.

Our client said: “Great attention to detail in initial design stage. Aftercare was great. All the information was easy to understand.

The engineers had to dovetail with our tradesmen quite a bit but that wasn’t a problem. Things often come up on site, which alter original plans, as is the way with self builds, but Harvest Cornwall handled it well.

Communication was good. We’re really happy with our choice.

Our old cottage was always very damp and cold and now we have a dry and really warm home. It was tough to balance at first cost wise, but we still consider it to be a really good investment even now. Obviously helps when the RHI money hits your bank account.

We would absolutely recommend Harvest Cornwall and have passed on their details to a few friends and colleagues already.”